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The current average order processing time for custom made orders is 2 - 10 days for your items to leave our facility.  Due to custom making by hand every candle order we receive please allow 1 to 2 weeks for your item to be shipped.

Please allow additional processing time for larger orders, wholesale orders and fundraiser orders. 

Texas Triple Scented Candles Co. ships to the following states in America: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii , Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington DC, West Virginia, Wisconsin, Wyoming. TexasTripleScentedCandles.com ships to the following country: USA.

Shipping & Returns

USPS, FedX Ground & UPS (United States):   TexasTripleScentedCandles.com does not ship C.O.D.  All orders in the continental United States are shipped by either FedX ground, United States Postal Service (USPS) or United Parcel Service (UPS), most cost effective method. This means that once the items leaves our warehouse, it is the agent (FedX ground, USPS or UPS) who is responsible for the safekeeping of your package. Currently we ship with the US only, no PO Boxes.

PLEASE NOTE:    To save our customers money and to make your shopping easy we offer a flat rate for shipping in the US of only $8.95 make it a small order or make it a large order the rate is always only $8.95. (Wholesale & Fundraiser orders do not apply to the flat rate shipping)

Damaged Shipments: If your package does not arrive in acceptable condition, Do Not Accept it from the carrier. If you accept the damaged package from the courier you will be responsible for the return shipping cost. All packages leave our warehouse in good condition.  Our responsibility ceases upon delivery of our goods to the carrier. You must get a claim number from the carrier.

Returns: RETAIL: Fragrance oils, candles, air fresheners, aroma beads are not returnable under any circumstances, unless shipped by error on our part or product is defective. This policy is non-negotiable. We encourage you to sample our fragrances first to assure your complete satisfaction. This policy is for your protection so we can ensure the high quality of our products. All other merchandise returns accepted only within 7 days of receipt. Returns must be approved, please call or e-mail info@texastriplescentedcandles.com for authorization. Unless our error, a 15% restocking fee will apply to all returns of our other items to cover credit card fees, labor incurred, etc and 75% restocking fee will be charged to unauthorized returns to cover the same as well as the now unusable products. Approved returned merchandise must be received in proper packaging and in good condition to be accepted. IF ITEMS ARE NOT RECEIVED IN RE-SALEABLE CONDITION, THEY MAY NOT BE ACCEPTED. Unless due to an error on our part, customer is responsible for shipping on all returns. In-store credit only, no cash refunds are given unless shipment was our error. Do not send new orders with returned items for an exchange! Doing so might delay your order, as returns are unpacked in the order they are received.  You will be notified when we receive your return, and then you can use that store credit on a new order. SPECIAL ORDER AND CUSTOM MADE PRODUCTS ARE NOT RETURNABLE. WHOLESALE & FUNDRAISER ORDERS ARE NON REFUNDABLE!! Unless shipped by error on our part or product defective.

 Specials/Returns: No substitutes are given on sale items. If any of the desired scents are currently out of stock, you will be asked to choose an alternate. If any sale items are out of stock, a rain check will not be given.

Warranties: TexasTripleScentedCandles.com makes no warranties, expressed or implied, as to the suitability of any certain product for use in secondary products or the actual results of its use in any such products. TTSC expressly disclaims any and all liability resulting from the use of these products in any secondary products produced thereby. It is common in our industry for occasional variances to occur in products such as waxes and fragrances, therefore slight adjustments to your formulas/methods may be needed at times. Any instructions, directions or tips given on TexasTripleScentedCandles.com site are strictly for informational purposes and are only helpful guidelines to be used as a starting point. This information is provided without warranty of any kind or use for a particular use or purpose. Customers are encouraged to experiment and conduct their own tests, as they are responsible and liable for any products they create. 

*All prices and policies are subject to change without notice.